Manage rapid expansion

The telecoms industry is characterized by high growth rates and rapid change. Disciplined growth plans enable future expansion to be managed profitably.

 

Redwing helps your teams execute a growth plan in a structured and disciplined manner.

 

Clear governance processes enable senior managers to push forward growth with appropriate operational and financial controls.

 

Structured management reports enable management and shareholders to track progress against clearly-defined goals and targets.

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The client’s position

HQ had approved $80m of new investment to expand the business into new coverage areas

The company now had to manage rapid growth on top of the existing operations

 

 

The problem our client perceived

Sudden increase in complexity of managing the business

 

 

The root cause of the problem identified by Redwing

The complexity needed to be broken down into discrete components

Management needed better visibility of operational and financial progress

Clear lines of ownership and accountability between departments would be critical to success

 

 

 

Split the overall task into a series of formal Work Programs

Every Work Program had clear departmental ownership

Each Work Program tied to operational and financial milestones

 

Established and trained a dedicated internal program management team

Implemented tools and processes to track and report progress to senior management

 

 

Implementation milestones

 

Work programs

 

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Management reports

 

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Governance process

 

Financial performance

 

The outcome

Business grew by 240% in two years

 

 

HQ replicated management process in other subsidiary companies

Management was able to pro-actively manage a two year business expansion

 

Budget and time slippages were identified rapidly

The initial situation

Redwing’s solution

Marketing/Sales

work programs

Engineering

work programs

Operations

work programs

Finance

work programs

HR

work programs

Customer Care

work programs

The market is growing,

time to expand!

© Redwing Consulting, 2010